Payment and shipping conditions

by Anna Lewis

All products are handmade to order, please note the production times noted on each product page. Individualized or custom made projects may take longer, details will be discussed earlier in this case.

The dispatch takes place with GLS (within Europe)  including consignment tracking. Express deliveries only on request.

Austria 
The shipping costs are flat rate 3,5€ to Austria, from a value of 70€ the delivery is free of charge. 

Germany

The shipping costs are flat rate 5,5€ to Germany, from a value of 100€ the delivery is free of charge. 
Europe

The shipping costs within Europe amount to a flat rate of 12€. From a value of 120 € the delivery is free of charge.

International

The shipping costs in the whole world are 19,90 € to 2kg. From a value of 300 € the delivery is free of charge. International shipments are delivered by DHL Express.

Customs and import fees

Any applicable customs or import charges are to be borne by the buyer. The resulting delays are not my responsibility.

Payment Methods

PayPal (credit card, direct debit, bank transfer)

If you choose this payment method you will be redirected to PayPal. After entering the required data, it automatically goes back to this shop to complete the order.

For payment in advance

For this purpose, the amount will be transferred directly to my bank account. The order number serves as intended purpose. After receipt of payment, the goods are completed and shipped.